Jane Quickenden Counselling & Psychotherapy

Privacy Policy

Information about you.

In order for me to be able to fulfil my responsibilities as a psychodynamic psychotherapist I need to record personal information about you. This information includes your name, address, contact details, and GP practice. Under an identifying code I will also take notes from our initial meeting; that is relevant medical information and aspects of your personal, social and family history that you choose to share with me. This information will be retained in separate locations; i.e separate filing cabinets each under lock and key. Thus keeping your name and contact details apart from the notes taken at our inital meeting.

If you seek therapy with me via your private health insurance I will also collect and process data such as your health insurance policy number and authorisation for psychological treatment provided by that organisation.

Your contact details will be used to contact you. Other personal data such as your name, address and/or date of birth will be used to verify your identity if there is a need to contact your G.P. or a request for access to personal data from yourself or your representative or legitimate legal instrument such as a court order.

This personal information will be held for a period of six years after the cessation of our work together, except where there is a mutually agreed decision to retain it for longer or where I believe that it is in my best professional interests to do so.

Your first name only and telephone number alone will be entrusted in exceptional circumstances with a professional colleague in the event that I am incapacitated so that they can contact you to explain the situation. The details of this arrangement are set out in my professional will.

Information about our work together

I will record hand written notes of each therapy session under an identifying code. These notes will be a brief factual record of the session. This set of notes will include any agreements made with regard to for example, cancelled sessions or changes to the way the therapy is conducted. The notes are held in a locked drawer.

These notes will be held for a period of six years after the cessation of our work together except where I agree with you to retain them for longer or where I believe that it is in my best professional interests to do so.

Whilst I do discuss my work with a senior professional colleague, counselling professional body or similar for purposes of maintaining professional standards, safety and aiding my professional development I do not reveal your personal details so you cannot be identified.

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